latest insights

interns brian gittens and madison mobley work to help a customer with their account.
interns brian gittens and madison mobley work to help a customer with their account.
insights > people power
interns learn valuable lessons in customer service support
07/27/2023

college students and fellow arkansans brian gittens and madison mobley have been working to help customers with their accounts since starting their summer internships with entergy arkansas on june 5.

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insights > our future, giving back
employees participate in simulation to better understand poverty challenges faced by customers
07/13/2023

recently, entergy hosted a poverty simulation for over 70 employees where they stepped into the shoes of customers living with limited incomes. the simulation offered a first-person view of the obstacles faced by residents living with little means in our service area of arkansas, louisiana, mississippi and texas

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insights > people power, giving back
entergy volunteers and quad area community action agency partner to weatherize homes
07/05/2023

entergy employees and members of quad area community action agency have teamed up again this summer to help make residential homes more energy efficient by installing new light bulbs and replacing weather stripping on doors, among other steps.

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insights > tips and tools
protect your older relatives from scams with these simple tips
07/05/2023

no one is immune to scams – but thankfully, you can help protect your older relatives by following these simple tips.

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insights > tips and tools
entergy louisiana summer bill information
07/05/2023

last summer, utility bills across the nation surged, largely influenced by a spike in the cost of natural gas. looking ahead for the rest of this summer, we anticipate that natural gas prices will remain at a much lower level – down over 50% from this past year.

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insights > tips and tools
entergy new orleans summer bill information
07/05/2023

last summer, utility bills across the nation surged, largely influenced by a spike in the cost of natural gas. looking ahead for the rest of this summer, we anticipate that natural gas prices will remain at a much lower level – down over 50% from this past year.

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insights > tips and tools
celebrate safely this july 4th
07/03/2023

while you spend time this independence day with your family and friends on the water, downtown for a parade or in the park for a spectacular display of pyrotechnics, you can celebrate safely with these tips.

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insights > storms
an open letter to our customers
06/23/2023

we know those customers who had their power out for several days were frustrated – and we were, too. i can assure our customers that when the power goes out nobody wants it to come on faster than the men and women of our company.

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insights > giving back
covid-19 response accelerates relief for customers and communities
06/08/2023

by mid-2020, entergy had dedicated almost $3 million to covid-19 relief efforts in its four-state service area and the power to care, which helps low-income customers pay utility bills. 

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