poverty is a reality for many individuals and families. but unless one has experienced poverty, it’s difficult to truly understand. recognizing this, entergy’s low-income initiatives team recently organized poverty simulations aimed at providing our employees with a firsthand understanding of the struggles faced by customers across our company's service areas.
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at entergy, our customers are at the heart of everything we do, and we recognize and embrace the pivotal role we play as a utility in promoting energy equity.
entergy's chair and ceo drew marsh recently served as a keynote panelist at the alice summit in new orleans. the summit focused on supporting alice households, which represent asset limited, income constrained, employed individuals.
we’ve compiled the top stories shared in our newsroom this year. from an entergy first, to a rate drop, and multiple community contributions – our year was packed with stories of impactful efforts across our 45-county service area.
applying for federal energy bill payment assistance can be challenging. we’re here to help. learn how customers are benefiting from our digital platform that simplifies the federal low-income home energy assistance program application process.
years before entergy’s low-income focus became a corporate priority, company leaders and employees in mississippi had established a legacy of community service and customer support.
recently, entergy hosted a poverty simulation for over 70 employees where they stepped into the shoes of customers living with limited incomes. the simulation offered a first-person view of the obstacles faced by residents living with little means in our service area of arkansas, louisiana, mississippi and texas
entergy employees and members of quad area community action agency have teamed up again this summer to help make residential homes more energy efficient by installing new light bulbs and replacing weather stripping on doors, among other steps.
recently, entergy joined advocates from across the country in washington, d.c., for liheap action day, a national effort to engage and educate policymakers about the critical need for the federal low income home energy assistance program.