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storm center > power restoration continues in arkansas
power restoration continues in arkansas
01/12/2020
a line of severe thunderstorms with straight line winds has moved through entergy’s service area causing approximately 54,500 outages across the state. as of 7:00 p.m. outages have been reduced from the peak of more than 42,800 outages to 9,501 outages.
entergy crews continue to assess damage and are restoring power as quickly and safely as possible. assessment is ongoing in the most severely damaged area, with all damage assessment being completed today. so far, we have identified at least 365 broken poles and 363 spans of wire.
restoration times for all affected customers are not yet available, although updates will be provided via the outage map as crews can make those determinations. it is estimated that 95% percent of the affected customers will be restored by monday evening, with the hardest-hit areas extending into tuesday.
we have approximately 1,115 restoration workers, scouts and vegetation personnel working to restore power. this includes an additional 250 linemen travelling to arkansas to assist with the restoration.
northeast arkansas
white county
hwy 64 area east of bald knob
as of 7:00 p.m. january 12, 2020, approximately 233 customers remain without power from warden rd. & walker lane on the north, south down hurricane rd. to the end of lone star rd. due to the thunderstorms that moved through the area overnight, friday. multiple crews are working through access issues (soft ground and rising water) on the damages and expect to restore power to those customers by 10:00 p.m., sunday afternoon.
east arkansas
mississippi county
blytheville
as of 7:00 p.m. january 12, 2020, approximately 726 customers are without power in the blytheville service area. this includes the luxora/armorel/victoria/joiner areas. we have several crews working to repair 16 broken poles and other damaged equipment. crews continuing to assess additional damage and are working to restore service. most customers that can take service will be restored by 10:00 p.m. tonight.
luxora area
as of 7:00 p.m. january 12, 2020, approximately 494 customers are without power in the luxora service area. we have several crews working to repair 2 broken poles and other damaged equipment. estimated restoration time is sunday, january 12 by 10:00 p.m.
armorel area
as of 7:00 p.m. january 12, 2020, approximately 189 customers are without power in the armorel service area. we have several crews working to repair 2 broken poles and other damaged equipment. estimated restoration time is sunday, january 12 by 10:00 p.m.
victoria area
as of 7:00 p.m. january 12, 2020, approximately 38 customers are without power in the victoria service area. we have several crews working to repair 4 broken poles and other damaged equipment. estimated restoration time is sunday, january 12 at 10:00 p.m.
joiner area
as of 7:00 p.m. january 12, 2020, approximately 4 customers are without power in the joiner service area. we have several crews working to repair 8 broken poles and other damaged equipment. estimated restoration time is sunday, january 12 at 10:00 p.m.
dyess
as of 7:00 p.m. january 12, 2020, approximately 1 customer is without power in the dyess service area. we have poles replaced and will restore power tonight by 10:00 p.m.
monroe county
brinkley/wheatley area
as of 7:00 p.m. january 12, 2020, approximately 331 customers are without power in the hughes/horseshoe lake service area. we have several crews working and more on the way working to repair 32 broken poles and other damaged equipment. estimated restoration time is monday january 13 at 10:00 p.m.
st. francis county
forrest city
as of 7:00 p.m. january 12, 2020, approximately 732 customers are without power in the forrest city service area. this includes the brinkley/wheatley/forrest city/hughes areas. we have several crews working and more on the way working to repair 65 broken poles and other damaged equipment. today, crews have begun work to restore service and assess additional damage.
hughes/horseshoe lake area
as of 7:00 p.m. january 12, 2020, approximately 236 customers are without power in the hughes/horseshoe lake service area. we have several crews working and more on the way working to repair 25 broken poles and other damaged equipment. estimated restoration time is monday january 13 at 10:00 p.m.
forrest city north area/south area
as of 7:00 p.m. january 12, 2020, approximately 165 customers are without power in the forrest city north/south service area. we have several crews working and more on the way working to repair 8 broken poles and other damaged equipment. estimated restoration time is sunday, january 12 at 10:00 p.m.
southeast arkansas
ashley county
hamburg, crossett, fountain hill, portland, montrose, parkdale, and wilmot
as of 7:00 p.m. january 12, 2020, approximately 3,777 customers are without power in the crossett/hamburg service area. today crews have begun work to restore service in heavily damaged areas in north crossett a safe work plan is under way to restore power to multiple substations in our ashley county service territory as a result of downed transmission structures and expect most customers in the hamburg area to be restored by 8:00 p.m. monday, january 13, 2020. we anticipate customers in the hamburg area with the heaviest damage should anticipate restoration no later than 12:00 p.m. tuesday, january 14, 2020. areas along the hwy 165 corridor from montrose to parkdale may be restored 6:00 p.m. friday january 17, 2020 as a result of extensive damage to our transmission lines serving the area.
chicot county
lake village area
as of 7:00 p.m. january 12, 2020, approximately 2,335 customers are without power in the lake village service area. crews are working to repair 64 broken poles, 83 spans of downed wire, and 103 damaged equipment locations. a safe work plan is under way to restore power to the lake village substation in the chicot county service territory as a result of downed transmission structures. we anticipate the majority of customers who can receive power safely to have their service restored by 6:00 p.m. wednesday, january 15, 2020.
desha county
rohwer area
as of 7:00 p.m. january 12, 2020, approximately 257 customers are without power in the rohwer service area. crews are working to repair 61 broken poles, 76 spans of downed wire, and 85 damaged equipment locations. a safe work plan is under way to restore power to the rohwer substations in the desha county service territory as a result of downed transmission structures. an estimated restoration time for this area is 6:00 p.m. friday january 17, 2020.
drew county
monticello & wilmar
as of 7:00 p.m. january 12, 2020, approximately 821 customers are without power in the monticello service area. crews have identified and are working to repair 6 broken poles, 9 spans of downed wire, and 15 damaged equipment locations. most customers in these areas should have electric service restored tonight. customers in areas with the heaviest damage should anticipate restoration no later than 6:00 p.m. tuesday, january 13, 2020.
jefferson/grant county
pine bluff/sheridan
as of 7:00 p.m. january 12, 2020, approximately 333 customers in the pine bluff/sheridan area remain without power. entergy crews are working on the damages, currently including 8 broken poles, 6 spans of downed wire, and 13 damaged equipment locations. we expect to have most customers restored by 10:00 p.m. tonight.
as with any weather event, please be mindful of the following safety tips:
- live wires can be deadly. stay away from downed power lines. call 1 800 9outage or 1 800 968 8243 to report downed or dangling power lines, poles or other damaged equipment.
- do not trim trees or remove debris on or near downed power lines. only power company crews or their contractors should remove trees or limbs touching power lines.
- keep away from the immediate areas where crews are working. there is always the danger of moving equipment and the possibility of construction materials or limbs or overhead wires falling to the ground.
- if you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your home main electric panel.
- do not run a generator in a confined space without adequate ventilation.
- avoid using candles or other flammable devices to warm your home.
- try to stay off the roads. more traffic in bad weather leads to more accidents, including more injuries and fatalities as well as accidents that can damage electrical poles and other equipment, creating outages and impeding the ability of crews to access and repair damage and slowing restoration.
we want to keep you informed and in control so here is the best way to get information about outages in addition to entergy’s view outage application on www.entergy.com:
- download our app for your smartphone at entergy.com slash app or visit entergystormcenter.com to stay informed on our restoration progress. android users experiencing difficulty accessing the app on their smartphones can get information from the mobile version of our site at entergy.com.
- sign up for text alerts. from your cell phone, text r e g to 368374, or visit entergytext.com.
- follow us on twitter.com slash entergy or facebook.com/entergy.
- follow updates in your local news media, like radio, television and newspapers.
