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storm center > pearl river flood update – wednesday, feb. 26
pearl river flood update – wednesday, feb. 26
02/26/2020
flood waters along the pearl river have receded and entergy mississippi has completed restoration for customers who are able to receive electrical service. while pearl river flooding threats have subsided, mississippi river water levels are rising. we have disconnected service to some customers affected by those conditions for public safety and to comply with the national electric safety code. our crews continue to inspect equipment related to both situations. we remain focused on working safely to restore service when customers can safely take power.
for those customers who had water in their home, power can be restored if an adult is home and wants to be restored. if no adult is home, the meter will be in the off position or off at a main breaker. in these cases, a notice will be left instructing the customer how to have service restored. please remember, your city or county may require an inspection before service can be reestablished.
when flood waters have receded and customers are able to return to their homes, we urge you to take safety precautions and keep the following in mind:
- stay away from downed power lines and flooded areas. do not walk in standing water and do not venture into areas of debris, since energized and dangerous power lines may not be visible.
- once flood waters recede, we will work with customers to restore service. customers should call 1-800-entergy (1-800-368-3749) to request service reconnections.
- if your property has any water damage, turn off the electricity at either the main fuse box or circuit breaker and call a licensed electrician for advice and possible inspection of the property’s electric wiring. customers should not step in water to get to the fuse box or circuit breaker.
- even if you do not have property damage, you should still be cautious. look for electrical system damage after power is restored. if sparks, broken or frayed wires, or the smell of hot insulation is noticeable, turn off the electricity at either the main fuse box or circuit breaker.
- for customers’ safety, we suggest a qualified electrician inspect electrical equipment inside of the facility or home, even if their city or county does not require inspection. if the breaker is turned on before such inspections, you may cause personal injury or property damage.
- remember, dehumidifiers, fans or other equipment used to dry out your home can use a lot of electricity, so even if you’re not living in the home, your electric use could be high. and, if insulation or walls are removed during clean up, your home may not be protected from exterior temperatures, causing your heater to run more. both of these can lead to high bills.
entergy mississippi will continue to work with customers affected by flooding until service is restored. we will provide updates on stormcenter.entergy.com should additional flooding threaten our service area.
