storm center > entergy texas storm update – 5/31/24, 10 a.m.

entergy texas storm update – 5/31/24, 10 a.m.
by: texas editorial team

05/31/2024

downed trees from back-to-back thunderstorms are the primary cause of outages

another round of severe thunderstorms moved through the entergy texas service area friday morning, bringing damaging winds, heavy rain and hail. as of 10 a.m., approximately 18,000 customers are without power, down from a peak of approximately 22,390 outages thursday night.

right after a storm passes, entergy texas’ priority is to safely restore power to our customers as quickly as possible. as soon as it’s safe to do so, crews will begin clearing downed trees and limbs that interfere with our power lines and equipment.

while damage assessments are still underway, initial reports show strong wind gusts and downed trees are the main causes for widespread outages. entergy texas crews identified damage to 72 poles, 733 spans of wire, 54 transformers and 129 crossarms. a restoration crew of more than 1,400 people are working together to make repairs and turn the lights back on for our communities. while the lineworkers and vegetation crews may be the most visible part of the restoration process, there are countless people working behind the scenes, too.  

estimated restoration times will depend on current weather conditions and the extent of damage in the area. to receive the most up-to-date restoration information, visit our view outage map and register for text alerts through myentergy.

as with any weather event, entergy texas is encouraging customers to be mindful of the following safety tips:

  • stay away from downed power lines and areas of debris. energized power lines may not be visible among the rubble.
  • report downed lines immediately to entergy at 1-800-9outage (1-800-968-8243), and call your local police station or fire department.
  • return home only when authorities advise and drive only on roadways and bridges that have been declared passable.
  • if a power line falls on your vehicle while driving, continue to drive away from the line.
  • don’t walk in flooded areas or standing water. remember that wet tree limbs can conduct electricity.
  • keep your distance from working crews. work sites can have any number of hidden dangers for the public, and distracting crews can cause accidents to happen.

keeping customers informed before, during and after a storm is important to entergy texas. here are some of the platforms we use to provide updates:

  • download the entergy app at entergyapp.com. customers can use the app to report outages or check on the status of power at their home or business.
  • entergy’s view outages website includes maps that show where outages are located and gives information about restoration progress.
  • register for outage text alerts through myentergy. customers should update their notification preferences to participate in text alerts. customers also can sign up for text messages about storm and restoration efforts by texting reg to 36778.
  • the entergy storm center website has storm safety, preparation and restoration information that is updated throughout the day.
  • operation: storm ready guide is a free downloadable guide that helps customers plan and prepare for weather emergencies.
  • social media plays an important role in keeping customers informed. follow entergy texas on twitter at @entergytx and facebook.com/entergytx.
tags
texas  storm center 
texas editorial team
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