storm center > entergy texas storm update – 5/30/24, 4:30 p.m.
entergy texas storm update – 5/30/24, 4:30 p.m.
05/30/2024
more than 90% of customers have been restored following severe thunderstorms
crews have safely restored power to approximately 90% of customers after heavy rain, high winds, lightning, and thunderstorms caused outages to the entergy texas service area. as of 4:30 p.m., approximately 5,700 are without power, down from the peak of 85,000 customers tuesday afternoon.
a crew of more than 1,400 people are in the field assessing damage, making repairs and safely restoring power as quickly as possible. we anticipate most customers to be restored by 10 p.m. thursday. however, it may take longer to restore power to those in hard-hit areas. crews will continue working around the clock until all customers are restored.
to receive the most up-to-date information on outages in your area, visit our view outage map and register for text alerts through myentergy.
with more severe weather forecasted across southeast texas this afternoon, entergy texas encourages customers to keep these safety tips top of mind:
- stay away from downed power lines and areas of debris. energized power lines may not be visible among the rubble. report downed lines immediately to entergy at 1-800-9outage (1-800-968-8243), and call your local police station or fire department.
- return home only when authorities advise and drive only on roadways and bridges that have been declared passable.
- if a power line falls on your vehicle while driving, continue to drive away from the line.
- don’t walk in flooded areas or standing water. remember that wet tree limbs can conduct electricity.
- keep your distance from working crews. work sites can have any number of hidden dangers for the public, and distracting crews can cause accidents to happen.
keeping customers informed before, during and after a storm is important to entergy texas. here are some of the platforms we use to provide updates:
- download the entergy app at entergyapp.com. customers can use the app to report outages or check on the status of power at their home or business.
- entergy’s view outages website includes maps that show where outages are located and gives information about restoration progress.
- register for outage text alerts through myentergy. customers should update their notification preferences to participate in text alerts. customers also can sign up for text messages about storm and restoration efforts by texting reg to 36778.
- the entergy storm center website has storm safety, preparation and restoration information that is updated throughout the day.
- operation: storm ready guide is a free downloadable guide that helps customers plan and prepare for weather emergencies.
- social media plays an important role in keeping customers informed. follow entergy texas on twitter at @entergytx and facebook.com/entergytx.