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storm center > entergy texas storm update – 5/2/24, 4:30 p.m.
entergy texas storm update – 5/2/24, 4:30 p.m.
05/02/2024
crews have safely restored power to nearly 70% of customers impacted by severe storms
entergy texas crews are safely restoring power after heavy rainfall, wind gusts up to 85 mph, intense lightning and hail caused widespread outages thursday morning.
as of 4:30 p.m., approximately 12,000 customers are without power, down from a peak of approximately 37,600 outages around 10 a.m. thursday.
while damage assessments are still underway, initial reports show downed trees and power lines caused by high winds and significant flooding. most customers are expected to be restored by 11:59 p.m. thursday, except for customers in the most heavily impacted areas.
it's important to note that restoration times are estimates and these times may change based on damage assessments and weather. another round of rain showers and thunderstorms are forecasted to move through southeast texas friday morning.
as with any weather event, please be mindful of the following safety tips:
- stay away from downed power lines and areas of debris. energized power lines may not be visible among the rubble. report downed lines immediately to entergy at 1-800-9outage (1-800-968-8243), and call your local police station or fire department.
- return home only when authorities advise and drive only on roadways and bridges that have been declared passable.
- if a power line falls on your vehicle while driving, continue to drive away from the line.
- don’t walk in flooded areas or standing water. remember that wet tree limbs can conduct electricity.
- keep your distance from working crews. work sites can have any number of hidden dangers for the public, and distracting crews can cause accidents to happen.
keeping customers informed before, during and after a storm is important to entergy texas. here are some of the platforms we use to provide updates:
- download the entergy app at entergyapp.com. customers can use the app to report outages or check on the status of power at their home or business.
- entergy’s view outages website includes maps that show where outages are located and gives information about restoration progress.
- register for outage text alerts through myentergy. customers should update their notification preferences to participate in text alerts. customers also can sign up for text messages about storm and restoration efforts by texting reg to 36778.
- the entergy storm center website has storm safety, preparation and restoration information that is updated throughout the day.
- operation: storm ready guide is a free downloadable guide that helps customers plan and prepare for weather emergencies.
- social media plays an important role in keeping customers informed. follow entergy texas on twitter at @entergytx and facebook.com/entergytx.
visit entergy’s view outage map for the most up-to-date information and estimated restoration times.
