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storm center > entergy mississippi storm update – 4/10/24, 2 p.m.
entergy mississippi storm update – 4/10/24, 2 p.m.
04/10/2024
overnight thunderstorms caused extensive damage across entergy mississippi’s service area. our crews have begun restoring power as soon as quickly and safely as possible. the majority of outages are in the vicksburg, madison, jackson and natchez areas. as of 1:30 p.m., we have 26,997 customers without power.
damage assessment has begun and is identifying damaged poles, downed wire, transformers and broken crossarms that will need to be replaced. outage numbers may increase due to continued storms and wind that will be passing through the territory. restoration times will be determined once we have a better idea of damage, but we do anticipate this effort will take multiple days for all customers to be restored.
if you are without power, check for damage to the electrical equipment attached to your home or business. if your power is out and your electric equipment appears undamaged, call 1-800-9outage, 1-800-968-8243.
entergy restoration workers cannot restore power to a location with a damaged meter base, conduit or weather head (the metal pipe extending upward from the structure with electrical cables inside). these items must be repaired by a qualified electrician before our workers can restore. learn more about the electrical equipment that serves your home.
we sincerely apologize for the inconvenience and appreciate your patience as our crews safely work to restore customers’ power.
as with any weather event, please be mindful of the following safety tips:
- live wires can be deadly. stay away from downed power lines. call 1-800-9outage or 1-800-968-8243 to report downed or dangling power lines, damaged or downed poles or other damaged equipment.
- do not trim trees or remove debris on or near downed power lines. only power company crews or their contractors should remove trees or limbs touching power lines. again, stay away from downed power lines.
- keep away from the immediate areas where crews are working. there is always the danger of moving equipment and the possibility of construction materials, limbs or overhead wires falling to the ground.
- if you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your main electric panel.
- do not run a generator in a confined space without adequate ventilation. use them only outdoors, following all manufacturers’ safety guidelines.
- turn off any electrical appliances that can easily be turned to the off position until power is restored.
we want to keep you informed and in control. resources that are available for your convenience include:
- download our app for your smartphone at entergy.com/app or visit entergy storm center to stay informed on our restoration progress.
- sign up for text alerts. from your cell phone, text reg to 368374, or visit entergytext.com.
- follow us on facebook and on twitter @entergyms.
- follow updates in your local news media, like radio, television, and newspapers.
