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storm center > entergy mississippi storm update – 5/10/24, 7:30 p.m.
entergy mississippi storm update – 5/10/24, 7:30 p.m.
05/10/2024
crews restore power to more than 36,000 customers following severe storms
jackson, miss. – overnight thunderstorms brought heavy rains, hail, lightning strikes, and strong winds of up to 100 mph into entergy mississippi’s service territory – causing fallen trees and limbs to damage our facilities and cause outages.
the areas of highest impact are rankin county and surrounding areas, jackson, clinton, brookhaven and madison. as of 7:30 p.m. friday, there are approximately 10,200 customers without power, and crews have restored power to more than 36,000 customers. customers in brookhaven, clinton, madison and vicksburg are expected to have their power restored by friday evening. most customers in jackson, simpson and rankin counties should have their power restored by saturday. however, due to the extent of the damage, some customers could carry over to sunday.
a workforce of more than 1,000 damage assessors, vegetation crews, line workers, and support personnel are diligently working to restore power as quickly and safely as possible.
damage assessment is 77 percent complete and has identified damages to 88 poles, 32 transformers and 64 crossarms and found more than 11 miles of downed wire. as we continue to complete our damage assessments and repairs, restoration times will be updated.
if power has been restored in your area and you are without power, check for damage to the electrical equipment attached to your home or business. if your power is out and your electric equipment appears undamaged, call 1-800-9outage, 1-800-968-8243.
entergy restoration workers cannot restore power to a location with a damaged meter base, conduit or weather head (the metal pipe extending upward from the structure with electrical cables inside). these items must be repaired by a qualified electrician before our workers can restore. learn more about the electrical equipment that serves your home.
as with any weather event, please be mindful of the following safety tips:
- live wires can be stay away from downed power lines. call 1 800-9outage or 1-800-968-8243 to report downed or dangling power lines, damaged or downed poles or other damaged equipment.
- do not trim trees or remove debris on or near downed power lines. only power company crews or their contractors should remove trees or limbs touching power lines. again, stay away from downed power lines.
- keep away from the immediate areas where crews are working. there is always the danger of moving equipment and the possibility of construction materials, limbs or overhead wires falling to the ground.
- if you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your main electric panel.
- do not run a generator in a confined space without adequate use them only outdoors, following all manufacturers’ safety guidelines.
- turn off any electrical appliances that can easily be turned to the off position until power is restored.
we want to keep you informed and in control. resources that are available for your convenience include:
- download our app for your smartphone at entergy.com/app or visit entergy storm center to stay informed on our restoration progress.
- sign up for text from your cell phone, text reg to 368374, or visit entergytext.com.
- follow us on facebook and on twitter @entergyms.
- follow updates in your local news media, like radio, television, and newspapers.
