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storm center > entergy mississippi storm update – 4/12/24, 11 a.m.
entergy mississippi storm update – 4/12/24, 11 a.m.
04/12/2024
significant restoration progress was made overnight and as of 8 a.m., 6,844 customers remain without power from this week’s severe storms and high winds. as of 8 a.m. friday, 69,966 customers have had their power restored.
after high winds on thursday caused new outages in some areas, damage assessment is expected to be completed late afternoon friday. we have identified damages to 189 poles, 45 transformers, 72 cross arms, and more than 36 miles of downed wire. a workforce of over 1,400 damage assessors, vegetation crews, line workers, and support personnel continue diligently working to restore power as quickly and safely as possible through this event, and are being shifted to the other affected areas to assist in the restoration.
customers that sustained outages from this week’s storms, who can safely receive power, are expected to be restored by friday evening. there will be some customers in some of the most severely damaged areas that may carry over into saturday.
customers can find their estimated restoration time by visiting www.entergy.com/view-outages.
if you are without power, check for damage to the electrical equipment attached to your home or business. if your power is out and your electric equipment appears undamaged, call 1-800-9outage, 1-800-968-8243.
entergy restoration workers cannot restore power to a location with a damaged meter base, conduit or weather head (the metal pipe extending upward from the structure with electrical cables inside). these items must be repaired by a qualified electrician before our workers can restore. learn more about the electrical equipment that serves your home.
we sincerely apologize for the inconvenience and appreciate your patience as our crews safely work to restore customers’ power.
as with any weather event, please be mindful of the following safety tips:
- live wires can be deadly. stay away from downed power lines. call 1-800-9outage or 1-800-968-8243 to report downed or dangling power lines, damaged or downed poles or other damaged equipment.
- do not trim trees or remove debris on or near downed power lines. only power company crews or their contractors should remove trees or limbs touching power lines. again, stay away from downed power lines.
- keep away from the immediate areas where crews are working. there is always the danger of moving equipment and the possibility of construction materials, limbs or overhead wires falling to the ground.
- if you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your main electric panel.
- do not run a generator in a confined space without adequate ventilation. use them only outdoors, following all manufacturers’ safety guidelines.
- turn off any electrical appliances that can easily be turned to the off position until power is restored.
we want to keep you informed and in control. resources that are available for your convenience include:
- download our app for your smartphone at entergy.com/app or visit entergy storm center to stay informed on our restoration progress.
- sign up for text alerts. from your cell phone, text reg to 368374, or visit entergytext.com.
- follow us on facebook and on twitter @entergyms.
- follow updates in your local news media, like radio, television, and newspapers.
