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storm center > entergy mississippi storm update – 4/11/24, 8 p.m.
entergy mississippi storm update – 4/11/24, 8 p.m.
04/11/2024
crews continue to make progress on the restoration process since tuesday evening and wednesday’s severe storms caused extensive damage to facilities across entergy mississippi’s service area. the national weather service confirmed two tornadoes impacted customers in hinds and madison counties.
as of 8:00 p.m. thursday, 18,107 customers in our service area remain without power. a workforce of more than 1,400 have worked diligently to restore power to approximately 49,700 customers through this storm event.
assessments continue to find damage to our equipment – 189 poles, 702 spans of downed wire (approximately 36 miles), 45 transformers and 72 crossarms. additionally, we’ve seen impacts from the 2023 drought, which according to the mississippi forestry commission resulted in more than 12.5 million dead trees in the state. our crews continue to encounter many downed trees as they work.
many customers will be restored thursday evening. however, due to the severity of damages and the widespread impact, some customers in the areas of natchez, mccomb, hazlehurst, clinton, jackson, hinds county, madison, vicksburg, carthage, grenada, charleston, carmack and enid may carry over into friday evening. there could be some isolated cases that carry over into saturday. these estimates are subject to change as damage assessment continues.
customers can find their estimated restoration time by visiting www.entergy.com/view-outages.
if you are without power, check for damage to the electrical equipment attached to your home or business. if your power is out and your electric equipment appears undamaged, call 1-800-9outage, 1-800-968-8243.
entergy restoration workers cannot restore power to a location with a damaged meter base, conduit or weather head (the metal pipe extending upward from the structure with electrical cables inside). these items must be repaired by a qualified electrician before our workers can restore. learn more about the electrical equipment that serves your home.
we sincerely apologize for the inconvenience and appreciate your patience as our crews safely work to restore customers’ power.
as with any weather event, please be mindful of the following safety tips:
- live wires can be deadly. stay away from downed power lines. call 1-800-9outage or 1-800-968-8243 to report downed or dangling power lines, damaged or downed poles or other damaged equipment.
- do not trim trees or remove debris on or near downed power lines. only power company crews or their contractors should remove trees or limbs touching power lines. again, stay away from downed power lines.
- keep away from the immediate areas where crews are working. there is always the danger of moving equipment and the possibility of construction materials, limbs or overhead wires falling to the ground.
- if you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your main electric panel.
- do not run a generator in a confined space without adequate ventilation. use them only outdoors, following all manufacturers’ safety guidelines.
- turn off any electrical appliances that can easily be turned to the off position until power is restored.
we want to keep you informed and in control. resources that are available for your convenience include:
- download our app for your smartphone at entergy.com/app or visit entergy storm center to stay informed on our restoration progress.
- sign up for text alerts. from your cell phone, text reg to 368374, or visit entergytext.com.
- follow us on facebook and on twitter @entergyms.
- follow updates in your local news media, like radio, television, and newspapers.
