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storm center > entergy mississippi winter storm update – 1/13/24, 1:30 p.m.
entergy mississippi winter storm update – 1/13/24, 1:30 p.m.
01/13/2024
early morning storms bringing strong, gusty high winds entered our entergy service territory friday morning causing fallen trees and broken tree limbs, resulting in outages and damages to our facilities. additionally, the winds continued to gust through the day friday generating new outages. as of 9 a.m. today, entergy has restored service to more than 22,086 customers. about 1,516 customers remain without power as of 1 p.m. damage assessment has identified damages to 92 poles, eight transformers, 67 cross arms, and 260 spans (71,500 feet) of downed wire. a workforce of more than 580 damage assessors, vegetation crews, line workers, and support personnel are diligently working to restore power as quickly and safely as possible through this event.
for updated estimated restoration times, view our outage map at entergy.com/view-outages. these estimates are subject to change as damage assessment continues and if there are any additional weather impacts including high winds. all customers who can safely take power are expected to be restored by 10 p.m. tonight.
please remember, entergy restoration workers cannot restore power to a location with a damaged meter base, conduit or weather head (the metal pipe extending upward from the structure with electrical cables inside). these items must be repaired by a qualified electrician before our workers can restore power. learn more about the electrical equipment that serves your home.
we sincerely apologize for the inconvenience and appreciate your patience as our crews safely work to restore customers’ power.
as with any weather event, please be mindful of the following safety tips:
- live wires can be deadly. stay away from downed power lines. call 1-800-9outage or 1-800-968-8243 to report downed or dangling power lines, damaged or downed poles or other damaged equipment.
- do not trim trees or remove debris on or near downed power lines. only power company crews or their contractors should remove trees or limbs touching power lines. again, stay away from downed power lines.
- keep away from the immediate areas where crews are working. there is always the danger of moving equipment and the possibility of construction materials, limbs or overhead wires falling to the ground.
- if you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your main electric panel.
- do not run a generator in a confined space without adequate ventilation. use them only outdoors, following all manufacturers’ safety guidelines.
- turn off any electrical appliances that can easily be turned to the off position until power is restored.
we want to keep you informed and in control. the best way to get information about outages is via entergy’s view outage page on our website. additional resources for your convenience:
- download our app for your smartphone at entergy.com/app or visit entergy storm center to stay informed on our restoration progress.
- sign up for text alerts. from your cell phone, text reg to 368374, or visit entergytext.com.
- follow us on facebook and on twitter @entergyms.
- follow updates in your local news media, like radio, television, and newspapers.
- to ensure you receive notifications from entergy, customers are encouraged to verify their contact information in their myentergy account.
if a storm impacts your area, you can report an outage quickly and easily through our digital options – using either our free mobile app, online at myentergy.com, or by texting out to 36778.
