storm center > entergy louisiana winter storm update – 2/15/21 @ 10 p.m.

entergy louisiana winter storm update – 2/15/21 @ 10 p.m.

02/15/2021

winter weather is causing power outages for customers across our service territory. entergy louisiana’s restoration team is continuing to restore power where it is safe to do so.

we are asking our customers to voluntarily reduce their electricity usage. the unusual request is due to the demand for electricity potentially exceeding available generation because of extremely cold temperatures and forced generation outages. by reducing electricity use, you can help us avoid periodic or extended power outages while we work to respond to this unusual situation and bring the electric system back to a normal operational state.

road closures due to icy conditions and other accessibility challenges due to the storm may affect our ability to reach some areas of our territory and could delay restoration in those communities. we continue to refine the number of additional resources assembled based on the latest weather forecasts. our restoration and damage assessment teams are staged and ready to respond once conditions are safe.

along with standard storm preparations, entergy employees are navigating the covid-19 pandemic by taking additional steps. crews will continue to practice social distancing, and we ask that customers do the same. for our safety and yours, please stay away from work zones.

estimated restoration times:

ascension parish

number of outages as of 8 p.m.:  4,493

percentage of damage assessments complete: 25%

estimated restoration:  the vast majority of customers who can accept power will be restored by tomorrow evening, tuesday, february 16, 2021.

 

east baton rouge parish

number of outages as of 8 p.m.:  45,993

percentage of damage assessments complete:

estimated restoration: the vast majority of customers who can accept power will be restored by wednesday, february 17, 2021.

 

iberia parish

number of outages as of 8 p.m.:  225

percentage of damage assessments complete:

estimated restoration:  the vast majority of customers who can accept power will be restored by tomorrow evening, tuesday, february 16, 2021.

 

iberville parish

number of outages as of 8 p.m.:  1,118

percentage of damage assessments complete:

estimated restoration:  the vast majority of customers who can accept power will be restored by tomorrow evening, tuesday, february 16, 2021.

 

livingston parish number of outages as of 8 p.m.:  11,270

percentage of damage assessments complete:

estimated restoration:  the vast majority of customers who can accept power will be restored by tomorrow evening, tuesday, february 16, 2021.

 

pointe coupee parish

number of outages as of 8 p.m.:  990

percentage of damage assessments complete:

estimated restoration:  the vast majority of customers who can accept power will be restored by tomorrow evening, tuesday, february 16, 2021.

 

st. helena parish

number of outages as of 8 p.m.:  929

percentage of damage assessments complete:

estimated restoration:  the vast majority of customers who can accept power will be restored by tomorrow evening, tuesday, february 16, 2021.

 

st. landry parish (port barre)

number of outages as of 8 p.m.:  500

percentage of damage assessments complete:

estimated restoration:  the vast majority of customers who can accept power will be restored by tomorrow evening, tuesday, february 16, 2021.

 

tangipahoa parish

number of outages as of 8 p.m.:  10,544

percentage of damage assessments complete:

estimated restoration:  the vast majority of customers who can accept power will be restored by tomorrow evening, tuesday, february 16, 2021.

 

west baton rouge parish

number of outages as of 8 p.m.:  1,469

percentage of damage assessments complete: 25%

estimated restoration:  the vast majority of customers who can accept power will be restored by tomorrow evening, tuesday, february 16, 2021.

 

these are extreme conditions creating high demand for electricity over the next few days. some ways customers can help conserve energy through this period:

  • lower the central thermostat to 68 degrees.
  • delay laundry, washing dishes, bathing and other non-essential uses of electricity until this appeal for conservation has ended.
  • wash clothes with cold water, cook foods at the lowest possible setting and refrain from opening the oven door while baking.
  • don’t allow warmed air to escape from the home.

customers should be prepared for winter weather as well. for preparedness and safety tips, visit entergynewsroom.com/storm-center/winterweather.   

storm restoration process:

if there are widespread outages, we will deploy scouts to assess damage. we base our estimates of restoration times on those assessments. we will communicate these estimates with you and update as new information becomes available. our crews will simultaneously restore service where it is deemed safe to do so. we ask for your patience. restoring your power safely and quickly is our top priority.

the high level of instantaneous demand also can slow efforts to restore power in some areas. customers without power should turn off or unplug electric heating units, water heaters and other high-usage appliances and turn them back on gradually after power is restored.

please be mindful of the following safety tips:

  • live wires can be deadly. stay away from downed power lines. call 1-800-9outage or 1-800-968-8243 to report downed or dangling power lines, poles or other damaged equipment.
  • do not trim trees or remove debris on or near downed power lines. only power company crews or their contractors should remove trees or limbs touching power lines.
  • keep away from the immediate areas where crews are working. there is always the danger of moving equipment and the possibility of construction materials or limbs or overhead wires falling to the ground.
  • if you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your main electric panel.
  • do not run a generator in a confined space without adequate ventilation.
  • turn off any electrical appliances that can easily be turned to the off position until power is restored.
  • check on seniors, who can be particularly susceptible to extreme temperatures.
  • try to stay off the roads in affected areas. restoration crews can work safer and faster if they don’t have to work around traffic.

we want to keep you informed:

  • download our free app for your smartphone at entergy.com/app.
  • sign up for text alerts. from your cell phone text reg to 36778.
  • visit the entergy storm center
  • follow us on twitter at @entergyla or on facebook at facebook.com/entergyla.
  • call us at 800-9outage (800-968-8243).
  • follow updates in your local news media like radio television and newspapers.

louisiana editorial team