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storm center > entergy louisiana hurricane delta restoration update – 10/14/20 @ 9 a.m.
entergy louisiana hurricane delta restoration update – 10/14/20 @ 9 a.m.
10/14/2020
as of 9 a.m. wednesday, crews have successfully restored power to over 300,000 customers who lost service following hurricane delta, which at its peak caused more than 320,000 outages for entergy louisiana customers.
crews brought power back on to 96% of customers in just four days of restoration after the storm impacted southwest louisiana.
restoration teams are now honing in on the hardest-hit areas, where the vast majority of customers who can safely accept power are expected to be back on by thursday. for a detailed community breakdown see below.
as the assessment process nears completion, our scouts have found damage to 971 poles, 356 transformers and 2,408 spans of wire.
as we continue to restore power, we want to ensure customers can accept power when it becomes available. check for damage to the electrical equipment attached to your home or business and contact an electrician to make any needed repairs. for information on your home’s electrical equipment, visit our storm center site. if damage has been repaired by a qualified electrician, call 1-800-entergy to generate a service-reconnection work order.
parish breakdown
acadia parish
number of outages as of 8 a.m.: 1,967
percentage of damage assessments complete: 100%
estimated restoration:
mermentau: the majority of customers who can receive power will be restored wednesday, october 14 with a few customer outages extending into thursday, october 15.
morse: the majority of customers who can receive power will be restored wednesday, october 14 with a few customer outages extending into thursday, october 15.
churchpoint: the majority of customers who can receive power will be restored thursday, october 15 with a few customer outages extending into friday, october 16.
midland: the majority of customers who can receive power will be restored wednesday, october 14 with a few customer outages extending into thursday, october 15.
branch: the majority of customers who can receive power will be restored wednesday, october 14 with a few customer outages extending into thursday, october 15.
south crowley: the majority of customers who can receive power will be restored friday, october 16 with a few customer outages extending into saturday, october 17.
calcasieu parish
number of outages as of 8 a.m.: 2,931
percentage of damage assessments complete: 100%
estimated restoration:
sulphur and westlake areas: at this time, we estimate power to be restored wednesday, october 14.
lake charles area: at this time, we estimate power to be restored on wednesday, october 14th with a few customer outages extending into thursday, october 15, with the exception of goos ferry that is inaccessible due to high water.
cameron parish
number of outages as of 8 a.m.: 44
percentage of damage assessments complete: 100%
estimated restoration: at this time, we estimate power to be restored on wednesday, october 14th with the possibility of the most difficult cases going into thursday, october 15th with the exception of toomey island that is still inaccessible since hurricane laura.
e. carroll parish
number of outages as of 8 a.m.: 8
percentage of damage assessments complete: 100%
estimated restoration: at this time, we estimate power to be restored wednesday, october 14.
iberia parish
number of outages as of 8 a.m.: 964
percentage of damage assessments complete: 100%
estimated restoration: the majority of customers who can receive power will be restored wednesday, october 14 with a few customer outages extending into thursday, october 15.
jefferson davis parish
number of outages as of 8 a.m.: 1,363
percentage of damage assessments complete: 100%
estimated restoration:
jennings: the majority of customers who can receive power will be restored wednesday, october 14 with a few customer outages extending into thursday, october 15.
customers outside of jennings who can receive power will be restored thursday, october 15 with a few customer outages extending into friday, october 16.
lafayette parish
number of outages as of 8 a.m.: 1,384
percentage of damage assessments complete: 100%
estimated restoration:
youngsville: at this time, we estimate power to be restored wednesday, october 14.
scott: at this time, we estimate power to be restored wednesday, october 14.
broussard: the majority of customers who can receive power will be restored wednesday, october 14 with a few customer outages extending into thursday, october 15.
carencro: at this time, we estimate power to be restored wednesday, october 14.
lafayette: at this time, we estimate power to be restored wednesday, october 14.
duson: the majority of customers who can receive power will be restored thursday, october 15 with a few customer outages extending into friday, october 16.
morehouse parish
number of outages as of 8 a.m.: 418
percentage of damage assessments complete: 100%
estimated restoration: at this time, we estimate power to be restored wednesday, october 14.
ouachita parish
number of outages as of 8 a.m.: 132
percentage of damage assessments complete: 100%
estimated restoration: at this time, we estimate power to be restored wednesday, october 14.
st. landry parish
number of outages as of 8 a.m.: 1,342
percentage of damage assessments complete: 100%
estimated restoration:
sunset: the majority of customers who can receive power will be restored wednesday, october 14 with a few customer outages extending into thursday, october 15.
krotz springs: at this time, we estimate power to be restored wednesday, october 14.
port barre/leonville: at this time, we estimate power to be restored wednesday, october 14.
st. martin parish
number of outages as of 8 a.m.: 450
percentage of damage assessments complete: 100%
estimated restoration: at this time, we estimate power to be restored wednesday, october 14.
union parish
number of outages as of 8 a.m.: 4
percentage of damage assessments complete: 100%
estimated restoration: at this time, we estimate power to be restored wednesday, october 14.
vermilion parish
number of outages as of 8 a.m.: 2,425
percentage of damage assessments complete: 100%
estimated restoration:
abbeville: the majority of customers who can receive power will be restored thursday, october 15 with a few customer outages extending into friday, october 16.
maurice: the majority of customers who can receive power will be restored wednesday, october 14 with a few customer outages extending into thursday, october 15.
kaplan: at this time, we estimate power to be restored wednesday, october 14..
gueydan: the majority of customers who can receive power will be restored wednesday, october 14 with a few customer outages extending into thursday, october 15.
erath: the majority of customers who can receive power will be restored thursday, october 15 with a few customer outages extending into friday, october 16.
customers are reminded that there is no way to know if a line is energized or not, so if you see a downed line or other equipment, keep your distance and call 1-800-9outage (800-968-8243).
due to the covid-19 pandemic, crews will practice social distancing while in the field, and entergy asks customers to do the same. for the safety of crews and customers, please stay away from work zones. if there is a need to report a service problem, customers should call 1-800-entergy.
we will continuously keep our customers informed through the following channels:
- download our free app for your smartphone at entergy.com/app.
- sign up for text alerts by texting reg to 36778 and have your account number and zip code handy. the registration pattern is as follows, including spaces: reg (account number) (zip code). once registered, text out to 36778 to report an outage. you can also report an outage online as a guest.
- visit the entergy storm center website and our view outages.
- follow us on twitter.com/entergyla or facebook.com/entergyla.
- call us at 800-9outage (800-968-8243).
the entergy storm center has storm safety, preparation and restoration information that is updated throughout the day.
