storm center > entergy arkansas storm update – 6/29/23, 11 a.m.

entergy arkansas storm update – 6/29/23, 11 a.m.

by: arkansas editorial team

06/29/2023

falling trees have cracked utility poles, including this one in marked tree.

entergy arkansas sincerely apologizes for the inconvenience of being without power and thanks you for your patience as we continue to work diligently to safely restore power in your area. today is forecasted to be the hottest day of our restoration period. crews are required to take mandatory heat breaks so that they can continue to restore power as quickly and as safely as possible. we value you as a customer and strive to provide you with premier service. cooling centers are available for customers in need of relief from the daytime heat.

entergy arkansas continues to make significant progress since the peak of more than 62,000 outages sunday afternoon. approximately 5,200 entergy customers remain without power. with the support of helicopters to assist with damage assessment, we have identified 561 broken poles, 205 damaged transformers and 1,032 spans of downed wire. restoration for some customers in areas more extensively damaged may take until 10 p.m. and a few isolated outages will carry into friday.

some customers who currently have power may experience brief power outages today as workers restore power to all customers. please check the outage map regularly for your latest restoration time.

entergy arkansas strives to provide the most up-to-date information about outages, but customers with special needs or other circumstances in hard-hit areas may want to seek options for other accommodations until power is restored, especially with the hot weather predicted this week.

key messages:

• portions of our service area are experiencing dangerously high temperatures. if you're without power, wear loose, lightweight clothing to help prevent heat-related illness. for more tips, visit entergy.com/heat.
• for customers continuing to experience outages, it’s important to know how to keep your food safe. discard perishable food that has been above 40 f for two hours or more. learn more by visiting entergy.com/food.
• cooling centers are available for customers in need of relief from the daytime heat.
• due to extensive heat, crews are taking mandatory breaks as we work to restore power safely.

if you have damages and are still without power, check the electrical equipment attached to your home or business. if the service line that attached to the structure has been damaged by this storm, you may have damage to your meter base. if it is damaged, you may need to have an electrician make repairs as well as a permit before entergy arkansas can safely reconnect service. please contact us at 1-800-entergy if you have additional questions or for reconnection after repairs have been completed. follow this link to learn more about the electrical equipment that serves your home.

thank you for being a valued entergy arkansas customer. we appreciate your patience.

restoration times:

region/town area information

(june 29, 2023, 11:00 a.m.)

cooling centers opened for customers 

network updates as of 11:00 a.m.:

arkansas & lonoke counties

stuttgart/england/lonoke/carlisle/hazen

entergy crews are continuing safe restoration of service today. as of 9 a.m., 800 customers remain without power in stuttgart and tarleton area and approximately 800 between lonoke, hazen, and carlisle area. there are an additional 85 customers in england without power. we have additional crews in the area and will continue to work throughout the day, as weather permits to restore as many customers as safely as possible. entergy expects most customers that can safely receive service to be restored by 10 p.m., with some isolated outages with heavy damage or access issues to carry over into friday.

poinsett & mississippi counties

if your neighbor has power but you do not, please report an outage for your address.  the current estimated restoration time is 10 p.m.

etowah, lepanto, marked tree and tyronza

entergy crews are continuing safe restoration of service today. as of 9 a.m., 1,970 customers remain without power in the poinsett & mississippi county area.  damage assessments are complete. additional broken poles and damaged equipment have been located throughout the debris in the hardest hit areas.  damage includes 120 broken poles, 130 spans of downed power lines and 20 transformers needing to be replaced. in addition to our existing line crews, we secured 100 line-workers from surrounding areas along with several vegetation crews working to safely restore power. the current estimated restoration time is 10 p.m.

etowah & lepanto: transmission lines have been restored. the majority of customers have service. we will continue to work individual outages to restore the remaining customer outages.

marked tree: we continue to work our way through the downed trees and snapped poles. as we remove vegetation, we will be able to complete repairs. line crews will continue to have crews working on the north side of town along with all other outages that come in across the city.

tyronza: crews continue to work to restore power in the area and expect customers that can safely receive service to be restored by 10 p.m.

northern pulaski and lonoke county

jacksonville and cabot

entergy crews are continuing safe restoration of service today. as of 8 a.m., 45 customers remain without power in jacksonville and 125 in cabot.  damage assessment is complete in the affected areas with 112 broken poles, 142 spans of downed power lines, 72 transformers needing to be replaced, 12 crossarms damaged, 25 service lines down and 131 trees to be removed from lines. over 300 line and vegetation workers are working to safely restore power. entergy expects most customers that can safely receive service to be restored by 10 p.m.

safety first!

be sure to report any downed power lines and follow all safety precautions when using generators.

safety is our number one priority. if you are without power, keep the following tips in mind:

• stay away from downed power lines and assume they are energized.
• report a power outage on the myentergy site or call 1-800-9outage. there is no need to speak with a customer service representative to report an outage if completed online.
• if you have a portable generator, use it safely. do not run it in an enclosed space. if connecting the generator to the whole house, do so only if the connection has been installed by a licensed electrician to prevent back feed on to the distribution system.
• do not open your refrigerator or freezer door. food will stay cold much longer this way. if outside temperature is below freezing, consider placing food in an ice chest outside.
• please stay clear of linemen as they work to safely restore power.

we understand the extreme heat during this time. to protect yourself and your families, follow these recommendations from the centers for disease control and prevention:

• drink fluids, even if you don't feel thirsty.
• wear loose, lightweight clothing and a hat.
• replace salt lost from sweating by drinking fruit juice or sports drinks.
• avoid spending time outdoors during the hottest part of the day, from 11 a.m. to 3 p.m.
• wear sunscreen: a sunburn affects the body's ability to cool itself.
• air conditioning is the best way to cool off; if you are using a generator, do so safely.
• check on seniors, who can be particularly susceptible to extreme temperatures.

stay informed:

be sure to stay informed throughout the restoration process using the following resources:

• download our free entergy app.
• sign up for text alerts by texting reg to 36778.
• visit the entergy storm center website and view outage page.
• follow us on twitter or facebook.
• call us at 1-800-9outage (800-968-8243).
• follow your local news media for updates. 

tags

arkansas  storm center 

arkansas editorial team