storm center > entergy arkansas storm update – 6/26/23, 12:30 p.m.
entergy arkansas storm update – 6/26/23, 12:30 p.m.
06/26/2023
entergy arkansas crews have been working diligently for the past two weeks to power life for thousands of our customers after tornadoes and thunderstorms swept through the state. this week is no exception.
once again, we face another event where severe thunderstorms with hurricane-force winds of up to 76 mph, lightning and large hail that occurred sunday, june 25, interrupted service to more than 62,000 customers. currently, we have restored approximately 30,000 outages.
about 2,000 workers have been activated for storm duty, and we have requested additional resources and equipment to assist with restoring power as quickly and safely as possible.
as with recent storm events, the severity of sunday’s damage means some customers in the hardest-hit areas will be without power for several days. while the outage map and notifications to customers may provide estimated restoration times of 10 p.m. tonight, it is important for customers to know this is just an estimate. actual restoration times may be adjusted once we complete damage assessments.
entergy arkansas strives to provide the most up-to-date information about outages, but customers with special needs or other circumstances in hard-hit areas may want to seek options for other accommodations until power is restored, especially with the hot weather predicted this week.
thank you for being a valued entergy arkansas customer. we appreciate your patience.
for important safety information, such as using generators or food spoilage, visit entergystormcenter.com.
we want to keep you informed and in control. the best way to get information about outages is via entergy’s view outage page on our website. additional resources for your convenience:
- download our app for your smartphone at entergy.com/app or visit entergy storm center to stay informed on our restoration progress.
- sign up for text alerts. from your cell phone, text r e g to 368374, or visit entergytext.com.
- follow us on facebook and on twitter @entergyark.
- follow updates in your local news media, like radio, television, and newspapers.
we understand the extreme heat during this time. to protect yourself and your families, follow these recommendations from the centers for disease control and prevention:
- drink fluids, even if you don't feel thirsty.
- wear loose, lightweight clothing and a hat.
- replace salt lost from sweating by drinking fruit juice or sports drinks.
- avoid spending time outdoors during the hottest part of the day, from 11 a.m. to 3 p.m.
- wear sunscreen: a sunburn affects the body's ability to cool itself.
- air conditioning is the best way to cool off; if you are using a generator, do so safely.
- check on seniors, who can be particularly susceptible to extreme temperatures.
please watch for any power lines that have fallen into trees and onto the ground. stay away from any downed power lines and report them to 1-800-entergy. the service territory has been struck by severe storms multiple times this year.
entergy arkansas urges customers to keep safety first. here are some tips to keep you safe while we restore your power.
- live wires can be deadly. stay away from downed power lines. call 1-800-9outage or 1-800-968-8243 to report downed or dangling power lines, damaged or downed poles or other damaged equipment.
- do not trim trees or remove debris on or near downed power lines. only power company crews or their contractors should remove trees or limbs touching power lines. again, stay away from downed power lines.
- keep away from the immediate areas where crews are working. there is always the danger of moving equipment and the possibility of construction materials, limbs or overhead wires falling to the ground.
- if you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your main electric panel.
- do not run a generator in a confined space without adequate ventilation. use them only outdoors, following all manufacturers’ safety guidelines.
- turn off any electrical appliances that can easily be turned to the off position until power is restored.
- try to stay off the roads in affected areas. more traffic in bad weather leads to more accidents, including more injuries and fatalities as well as accidents that can damage electrical poles and other equipment, creating outages and impeding the ability of crews to access and repair damage and slowing restoration.